ZenithX
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ZenithX

Customer Discovery

There are no right answers. We want to understand what guidance has been worth to you at real moments in your life — before we define what we build and how we price it.

01 Where You Are Now
01What does your life look like right now — work, income, living situation, general headspace?
02What is the one thing you are most stuck on or uncertain about in your life or career right now?
03Is this something you have tried to solve — and if so, how?
02 A Moment You Needed Guidance
04Think of a specific moment when you genuinely needed direction or clarity — and either didn't have access to it, or had to find it in an unconventional way. Describe that moment.
05What did you actually do to find the answer?
06What did that cost you — in time, money, or missed opportunity?
03 What You Would Pay For
07If a service had existed at that moment that gave you specific, experienced guidance tailored to your exact situation — what would that have been worth to you before you got the answer?
08What would it have been worth after — once you could see the impact it had?
09At your current income and life stage, what would you pay monthly for ongoing access to a trusted guide who knew your situation and could help you navigate what is next?
10If that guidance helped you land a role, a promotion, or a major life decision — would you be willing to contribute more after the fact? What feels fair?
04 The Pay It Forward Question
11If your contribution went toward funding access for someone earlier in their journey — a student, someone in transition, someone without resources — would that change how you feel about paying? How?
12If you could direct where your contribution went — scholarships, rent support, career trips, conference access — would that matter to you? What would you choose?
05 Open Reflection
13What would make you trust a service like this enough to let it guide you through a real decision?
14What would make you never use it?

Your responses will be compiled by AI into an anonymized customer profile. This data informs how ZenithX designs its product and pricing — nothing is shared externally.

Customer Data Point — ZenithX
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